Family Ties Contact Services
Family Ties Contact Services
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    • Home
    • Services Offered
      • Supervised Contact
      • PAM's Service
      • 24hr Supervised Support
      • Supported Contact
      • In-Direct Contact
      • Handover Services
      • Transport Services
      • Child Escort Services
      • Supported Childcare
      • ICFA
    • Other Services
      • Additional Services
    • Contact Us
    • Locations
    • Contact Service Bristol
    • Contact Service Exeter
    • Contact Service Torquay
    • Contact Service Taunton
    • Contact Center - Plymouth
    • Covid -19
  • Home
  • Services Offered
  • Other Services
  • Contact Us
  • Locations
  • Contact Service Bristol
  • Contact Service Exeter
  • Contact Service Torquay
  • Contact Service Taunton
  • Contact Center - Plymouth
  • Covid -19

Family Ties is one of the Key ICFA providers in the South West of England

The ICFA

Additional Information

  

ICFA Service on behalf of Cafcass


Improving Child and Family Arrangements (ICFA) is the service designed by Cafcass and delivered by providers just like Family Ties across the country to help families agree safe, beneficial, and sustainable spending time with arrangements when they are finding it difficult to do so on their own.

Referral by Cafcass to an ICFA service is by court order only for family in private law and families are unable to self-refer. If you think it’s something which could benefit your family mention it to your Family Court Advisor. 


ICFA work is short term work and has four expected key outcomes for families:

  • Reducing barriers and resistance to agreeing arrangements and managing any risks so that these are safe
  • Promoting positive communication within families
  • Ensuring children’s wishes and feelings are heard and considered
  • Helping families agree a Parenting Plan to avoid future  issues arising


ICFA work takes place over a few weeks and may include, but is not limited to:

  • Meeting the parents together and/or individually to help resolve issues and prepare them for spending time with the child/ren
  • Direct work with the child/ren to prepare them for spending time with the adult
  • Observation of the adult spending time with the child/ren in a contact centre, the home, the community, or any other suitable setting

Fact Sheet

See the latest details 

ICFA-factsheet-April-2021 (pdf)Download
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Family Ties Contact Services ltd

Family Ties Contact Service Ltd, 13a Flaxpits Lane, Winterbourne, Bristol BS36 1JY

0800 368 9765

Copyright © 2019 Family Ties Contact Services  - All Rights Reserved.

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