All of our centers comply with Covid 19 government guidelines, each time we get a new set of guidelines we complete a Covid health and Safety Check.
We ensure family use face covering and we also as families to bring along there own mask or face covering, for children we that are fearful of the face mask that a face shield is used.
below we have added the legal guidelines in our covid 19 rules section
For any more information please se the uk Government we site for more details.
It is permitted for supported and supervised Child Contact Centres to continue to offer services to children and families. This will remain under review and updated information will be made available here.
Some Child Contact Services will be unable to open, for the time being, particularly those only offering supported contact. There are various reasons for this, which might include the ability of the centre to keep families safe, any shortage of staffing as a result of self-isolation or restrictions posed beyond their control, by a landlord for example.
Those centres remaining open will give extra consideration to how they will keep families separate and socially isolated, bearing in mind the increased risk. Information about the steps being taken at centres is available further down this guide.
Children have a right and an emotional need to see loved ones that they do not currently live with. Parents attuned to and able to prioritise their children’s needs will do all they can to promote safe and healthy relationships with the adults who no longer live with their children.
Some families might not be able to attend services either because they are in some way vulnerable or because they are concerned about the virus and its impacts. Parents are always encouraged to take appropriate action to ensure the safety of their children, but must not unjustly use Coronavirus to frustrate Child Contact.
The Courts are aware of examples where the Coronavirus has been used as an excuse to frustrate the process of children having contact with parents they do not live with. The Courts will not tolerate this and take robust action where this is noted to be happening.
The President of the Family Division – Sir Andrew McFarlane. Has provided guidance to parents when considering Child Contact particularly during Coronavirus and where Child Arrangement Orders might be in place. This can be accessed here.
If you are worried, it is strongly advised that you speak to your local contact service to find out what measures they have in place to ensure the safety of those using services.
Child Contact Services have been working in ways that keep children and their families safe since March 2020. They are experienced and confident at doing this.
All Contact Services will have risk assessed their services to ensure that they are keeping families safe. Some centres will have used a NACCC Template to do this, others will be using an equivalent at least as good.
All child contact centres will have amended the way they work with children and families in order to protect them from the virus. Steps taken are likely to include:
If you are worried, anxious or unsure – speak to the centre. They would rather you tell them and they will be able to set your mind at ease. If you have reasonable cause to stop attending a Child Contact Service discuss this with them at the nearest possible opportunity.
It is a sad reality of this pandemic that some children have had contact arrangements with their parents disrupted because of Coronavirus. In most cases, this is not what is in their best interests. In fact, it can be emotionally harmful to keep implementing and then revoking contact.
NACCC urge parents, and where necessary professionals to work together, in the best interests of children to ensure that disruptions to contact are minimal and where necessary avoided altogether.
This might be achieved by:
Where disruptions to contact can not be avoided, children should be offered information, at a developmentally appropriate level about the changes to their lives. They should be offered reassurance that things will return to normal, as soon as possible, and that their absent parent still loves them.
I share parental responsibility for a child with someone I don’t live with – can I still see them?
Where parental responsibility is shared, existing arrangements can continue and the child can move between both parents, and therefore between both parents’ households (and support bubbles where relevant).
My child does not live with me but there are regular arrangements in place so we can continue to have contact with each other – can these arrangements continue?
Yes – for children who do not live in the same household as their parents and have existing arrangements in place to visit and safely have contact, these arrangements can continue. This could include children in foster care, children’s homes and adoptive placements.
Can wider family members come to (supervised) contact sessions, when this takes the total number of participants to 6 or 7 (not including staff)?
NACCC are advising against this for the time being, but centres are free to make their own assessments about what is safe.
I live in elsewhere in the UK but child contact is in England, can I still travel?
Anyone who is in England, whether resident or travelling here, is bound by English Government Rules. However, travelling to a destination in England for Child Contact remains a reasonable reason to leave home and travel.
Do children, parents, staff, or volunteers have to wear face coverings?
NACCC continue to recommend that parents, staff and other adults wear face coverings, where a person is not exempt. Children may choose or parents may exercise parental responsibility about face coverings for children, where this is developmentally appropriate. Whilst the law no longer requires these, NACCC would support any centre that made them a condition of service, in the interests of the safety of all involved.
My family use a Contact Centre, do they test for Covid-19?
Probably not, most contact centres are run by people qualified or experienced in Health and Social Care and therefore, they would not ordinarily have expertise onsite to arrange or deliver testing. To arrange a test you should follow the information available on the Gov.uk website.
Some centres might ask you to produce a lateral flow result, showing that you are free of the virus. Tests are free to access from your local pharmacy.
I work at a Contact Centre, am I eligible for priority testing?
Yes, anyone can access tests, free of charge from most local pharmacies.
How can I arrange for staff or families to be tested for Covid-19 at the contact centre?
Tests can be accessed from any local pharmacy and people can be encouraged (but not mandated) to take these.
Agencies that might be able to assist.
The government have this information available about testing and how people can access tests.
Public Health England
Public information access office
Public Health England
Wellington House
133-155 Waterloo Road
London
SE1 8UG
If your enquiry relates to coronavirus (COVID-19) please contact wn_coronavirus@phe.gov.uk
Main switchboard – 020 7654 8000
NHS England
Telephone: 0300 311 22 33
Email: england.contactus@nhs.net
General Post (including complaints, but not legal proceedings): NHS England, PO Box 16738, Redditch, B97 9PT
NHS 119 – Test and Trace Service
Telephone – 119
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Family Ties Contact Service Ltd, 13a Flaxpits Lane, Winterbourne, Bristol BS36 1JY
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